Refund policy

1. Before submissions start

Until we actually send your first submission, you can get a full refund at any time, for any reason. Confirming your product brief does not change this if nothing has been sent yet.

2. After submissions start

Ask for a refund and we stop the remaining submissions at once. We refund the share of the price that matches the supported sites we have not yet submitted to. Example: 20 supported sites, 5 already sent, you get 15/20 of the price back. Cents are rounded in your favour.

A submission that failed on our side counts as not sent. A submission that was sent but that a site declined or ignored is not refundable; we sell submissions, and each site decides what it publishes.

3. No deductions

No cancellation fee and no processing fee is taken off.

4. Timing and method

We issue the refund within 3 business days after confirming that the request is yours. Your bank may take a further 5 to 10 business days to show it. Refunds go back to the payment method you used.

5. Your rights

Nothing here reduces rights that the law of your country gives you and that cannot be waived. If that law gives you more, it applies. Confirming a brief does not by itself waive those rights.

6. How to ask

Email jin@project82.kr from the address you used at checkout, with your product URL and the payment date. We reply to that address to confirm the request is yours before we act.